Warranty Information | Fishman
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Lifetime Limited Warranty

Thank you for choosing Fishman!

Our goal as a company is to provide you, the acoustic musician, with the best possible acoustic sound every time you plug in and play. We’ve been developing innovative amplification products for over 30 years, so you can feel confident that your Fishman gear will provide you with true live sound and trouble-free use for years to come.

 

Your complete satisfaction is very important to us. In the unlikely event that your Fishman product requires service, our in-house representatives will be happy to resolve any issue you may have.

How can I get my Fishman product serviced?

Contact Fishman Customer Support to determine if it will need to be returned to our factory. A return merchandise authorization (RMA) number will be issued to you along with instructions for shipping. If your product is out of warranty, a fee may be charged for the repair.

Lifetime Limited Warranty

Fishman Transducers Inc. products (“Product”) are warranted to the original consumer purchaser to be free of defects in materials and workmanship under normal use and service. Parts and labor are warranted for a period of one (1) year from the date of purchase. If the Product fails to function properly due to defects in materials or workmanship during the first year warranty period, Fishman Transducers Inc. (“Fishman”), at its option, will repair or replace the Product, with no charge for labor or materials. If the Product fails to function properly due to defects in materials or workmanship after one (1) year from the date of purchase, Fishman will repair the Product with no charge for materials, however, repairs will be subject to applicable labor and freight charges determined by Fishman at their sole discretion. Fishman may also choose to replace this product or part of this product with a substitute, in lieu of repair, in exchange for quoted labor charges. This warranty applies only if the Product is sold and delivered within the U.S. by an authorized Fishman Dealer. For customers outside the U.S., Fishman products are warranted only by the terms of Fishman’s authorized regional distributor. Please contact the dealer where you purchased your product for more information.

 

EXCEPT AS SPECIFICALLY PROVIDED IN THIS DOCUMENT, THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL FISHMAN BE LIABLE FOR LOSS OF PROFITS OR INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES ARISING OUT OF ANY BREACH OF WARRANTY OR OTHER OBLIGATION CONTAINED IN THIS DOCUMENT. THE WARRANTY CONTAINED HEREIN SHALL NOT APPLY IF THE SERIAL NUMBER IS DEFACED OR REMOVED OR THE PRODUCT HAS BEEN DAMAGED BY ALTERATION, MISUSE, ACCIDENT, NEGLECT OR USE WITH UNAUTHORIZED ATTACHMENTS.

Terms of Warranty Service

Warranty service and repairs are to be made only at the Fishman factory. Unauthorized repairs will void this warranty. The customer must contact Fishman Service & Support and obtain a Return Merchandise Authorization number (RMA) before delivering the product to Fishman, freight prepaid. Product repaired during the first year warranty period at the Fishman factory will be returned to the customer via UPS ground freight, prepaid by Fishman to any location within the continental United States. Product repaired after the first year warranty period at the Fishman factory will be returned at customer expense. Product returned to Fishman that is not covered by the terms of this warranty will be serviced only after payment is arranged.

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EMAIL

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978.988.9665

978.988.9665